1. Shipping Regions
We ship to all 50 U.S. states. International shipping available to [list of countries, e.g. Canada, Mexico, etc.].

2. Processing Time
Orders are processed within 1-3 business days (excluding weekends and holidays).

3. Delivery Time Estimates

  • U.S. Standard: 5-10 business days
  • U.S. Expedited: 2-5 business days
  • International: 10-20 business days (may vary)

4. Shipping Fees

  • U.S. flat rate: e.g. $5.99
  • Free shipping for orders over $X
  • International shipping calculated at checkout

5. Carrier & Tracking
We use USPS, UPS, FedEx, DHL, etc.
Tracking number will be emailed once shipment is dispatched.

6. Duties & Taxes
For international orders, customer is responsible for customs duties, taxes, or import fees.

7. Delays, Lost, or Damaged Packages

  • Contact us if tracking shows no activity after expected window
  • Report damages within 48 hours
  • We’ll assist in claims with carriers

8. Incorrect Address / Delivery Failures

  • Ensure correct delivery address
  • Re-shipment will require additional shipping charges

9. Changes to Shipping Policy
We reserve the right to update this policy at any time.